Quick Summary: How to Book a Therapy Appointment

Call our clinic or submit a referral form

Our team will review your information and contact you

Get matched with a therapist and schedule your first appointment

Detailed Step-by-Step Instructions

Call or Submit a Referral

To get started, please submit a referral through our online form (preferred): Rafiki Coalition Mental Health Clinic – Referral Form

We also accept referrals via email at BeWell@rafikicoalition.org

You can also call us at 415-615-9945

Please note: Services are offered by appointment and do not include emergency care. If you or someone you know is experiencing a mental health emergency, please call 911 or visit the nearest hospital for immediate support

Screening & Triage

Once we receive your referral, our team will have a therapist who reaches out to conduct a short mental health assessment/screening to better understand your needs.

Therapist Matching

After your screening, we will match you with a therapist (it may or may not be the individual who conducted the screening).

We consider factors such as:

  • Age group and type of therapy needed
  • Language preferences
  • Cultural background and lived experience
  • Appointment availability

Our goal is to connect you with a therapist who helps you feel comfortable, supported, and understood.

Schedule Your First Appointment

After being matched with a therapist, our staff will help schedule your first visit.

During your first appointment, your therapist will:

  • Learn more about your goals and concerns
  • Discuss your mental health history
  • Develop a plan for ongoing support

Appointments are designed to create a safe and supportive environment for healing.

What to Bring

For your first appointment, please bring:

  • A photo ID (if available)
  • Any referral information from a provider (if applicable)
  • A list of current medications (if applicable)

If you do not have these items, you can still receive services. Our team will work with you to make sure you receive the care you need.

Important Notes

  • Services include individual, family, couples, and group therapy
    Support is available for children, adolescents, and adults
  • Our clinic provides culturally affirming and trauma-informed care

Location

Rafiki Coalition for Health and Wellness
601 Cesar Chavez Street
San Francisco, CA 94124

Getting Here:

  • Public Transit: T-Third Muni Line
  • Parking: Street parking available
  • Bike: Bike racks available on site

Still Have Questions?

We’re here to help. Give us a call or stop by during office hours.