Detailed Step-by-Step Instructions
Call or Submit a Referral
To get started, please submit a referral through our online form (preferred): Rafiki Coalition Mental Health Clinic – Referral Form
We also accept referrals via email at BeWell@rafikicoalition.org
You can also call us at 415-615-9945
Please note: Services are offered by appointment and do not include emergency care. If you or someone you know is experiencing a mental health emergency, please call 911 or visit the nearest hospital for immediate support
Screening & Triage
Once we receive your referral, our team will have a therapist who reaches out to conduct a short mental health assessment/screening to better understand your needs.
Therapist Matching
After your screening, we will match you with a therapist (it may or may not be the individual who conducted the screening).
We consider factors such as:
- Age group and type of therapy needed
- Language preferences
- Cultural background and lived experience
- Appointment availability
Our goal is to connect you with a therapist who helps you feel comfortable, supported, and understood.
Schedule Your First Appointment
After being matched with a therapist, our staff will help schedule your first visit.
During your first appointment, your therapist will:
- Learn more about your goals and concerns
- Discuss your mental health history
- Develop a plan for ongoing support
Appointments are designed to create a safe and supportive environment for healing.
What to Bring
For your first appointment, please bring:
- A photo ID (if available)
- Any referral information from a provider (if applicable)
- A list of current medications (if applicable)
If you do not have these items, you can still receive services. Our team will work with you to make sure you receive the care you need.
Important Notes
- Services include individual, family, couples, and group therapy
Support is available for children, adolescents, and adults - Our clinic provides culturally affirming and trauma-informed care
Location
Rafiki Coalition for Health and Wellness
601 Cesar Chavez Street
San Francisco, CA 94124
Getting Here:
- Public Transit: T-Third Muni Line
- Parking: Street parking available
- Bike: Bike racks available on site

